🔁 Refund & Return Policy

📝 Overview

Our Return And Refund Policy Lasts 30 Days. If 30 Days Have Passed Since Your Purchase, Unfortunately, We Can’t Offer You A Full Refund Or Exchange.

To Be Eligible For A Return:

• The Item Must Be Unused, In Its Original Condition

• It Must Be In Its Original Packaging

• A Receipt Or Proof Of Purchase Is Required

Please Do Not Send Your Purchase Back To The Manufacturer.

🚫 Non-Returnable Items

Some Products Cannot Be Returned Due To Health, Safety, Or Perishable Nature:

• Perishable Goods (e.g. Food, Flowers)

• Intimate Or Sanitary Products

• Hazardous Materials

• Flammable Liquids Or Gases

• Downloadable Software

• Gift Cards

• Certain Health & Personal Care Items

🟡 Partial Refunds May Be Granted For:

• Items With Visible Signs Of Use

• Opened Media (CDs, DVDs, Games, Vinyls, etc.)

• Damaged Or Incomplete Items Not Due To Our Error

• Returns Received After 30 Days

💳 Refunds

Once We Receive And Inspect Your Return, You’ll Receive An Email Confirming Receipt And The Approval Or Rejection Of Your Refund.

If Approved, Your Refund Will Be Processed Automatically To Your Original Payment Method Within A Few Business Days.

⏱ Delayed Or Missing Refunds?

If You Haven’t Received Your Refund:

1. Check Your Bank Account

2. Contact Your Credit Card Company (Processing Time May Vary)

3. Then Contact Your Bank

Still Need Help? Email Us At business@thecomfort.shop.

❌ Sale Items

Only Regular-Priced Items Are Eligible For Refunds. Sale Or Discounted Items Cannot Be Refunded.

🔁 Exchanges

We Only Replace Items That Are Defective Or Damaged.

To Request An Exchange:

1. Email Us At business@thecomfort.shop

2. Send Your Item To: [your physical return address]

🎁 Gifts

If Marked As A Gift And Shipped Directly To You, You’ll Receive A Gift Credit. Once We Receive Your Return, A Gift Certificate Will Be Sent To You.

If The Item Was Not Marked As A Gift Or Was Sent To The Gift Giver First, The Refund Will Be Sent To The Gift Giver.

📦 Shipping Returns

To Return A Product, Please Mail It To:
[Your Physical Return Address]

• You’ll Be Responsible For Return Shipping Costs

• Shipping Costs Are Non-Refundable

• If You Receive A Refund, Return Shipping Costs Will Be Deducted

For Higher Value Returns, We Recommend Using A Trackable Shipping Service Or Purchasing Shipping Insurance.

📬 Need Help?

Contact Us At business@thecomfort.shop For Any Questions Related To Refunds, Returns, Or Exchanges.